We recommend that You read Our terms, policies, disclaimers and limitations (all hereinafter: the “Terms”) prior to using the Services (as defined below).
These Terms are between You and StoryBoards, which operate the Services defined below (“StoryBoards”, “We” “Our” or “Us”). “You” means the entity you represent in accepting these Terms or You individually.
- Terms
By accessing the website at http://storyboards.io or any of the StoryBoards’ messenger application and services (the “Services”), You agree to be bound by these Terms, all applicable laws and regulations, and agree that You are responsible for compliance with any applicable local laws.If You do not agree with any of these Terms, You are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.License Use PolicyPermission is granted to temporarily download one copy of the materials (information or software) on StoryBoards’ website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license You may not:
1.1. Modify or copy the materials;
1.2. Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
1.3. Attempt to decompile or reverse engineer any software contained on StoryBoards’ website;
1.4. Transfer the materials to another person or “mirror” the materials on any other server. This license shall automatically terminate if You violate any of these restrictions, and may be terminated by StoryBoards at any time. Upon terminating Your viewing of these materials or upon the termination of this license, You must destroy any downloaded materials in Your possession whether in electronic or printed format.
2. Privacy Policy
Your privacy is important to us. It is StoryBoards’ policy to respect Your privacy regarding any information (including photographs) we may collect from You across our messenger services, website, https://storyboards.io, https://app.storyboards.io, and other sites we own and operate.We only ask for Your personal information such as Your name, age, gender, postal address, E-mail and phone number (“Personal Information”) when we truly need it to provide You the Services.Information such as your login credentials and payment information is also collected when given by You as part of Your user profile and the Services We supply to You. We collect all information, including the Personal Information, by fair and lawful means, with Your knowledge and consent.While Your Personal Information is gathered when You complete our registration forms, information such as meta data may be gathered by Us through Your device or actions that You make as part of Your use of the Services.We may also retrieve object and facial data from photos that You upload to Our website, through third party artificial intelligence tools. Commercial information is usually collected by Us as Well, including Your preferences, purchase dates, totals and the Services that has been purchased, as well as geo-location, internet or electronic network information such as Cookies and Your IP address, collected directly from Your device or browser.We gather Your information in order to:
2.1. personalize and improve our advertising and Services, offer suggestions, and for other internal operational purposes;
2.2. making special offers to You via advertising and promotional materials;
2.3. contacting You in order to provide customer service;
2.4. protect our databases security, detecting illegal activities or fraud and detecting violations of these Terms.
2.5 At Storyboards, we respect your privacy. All opt-in information including mobile numbers, as well as SMS consent, will never be shared, sold, or rented to third parties. We only use your information to improve our services and communicate with you. You can unsubscribe from any marketing and/or customer service related communications at any time.
3. Photos
Your photos are your memories; We will protect the information We store within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.We don’t share any personally identifying information publicly. We make use of a number of third-parties services such as service providers, partners, affiliates, for image and data management and when needed by law enforcement, mergers and other situations like judicial processes, all of whom are governed by separate private policies.In addition, we may disclose your information, including Your Personal Information, to third parties whose practices are not covered by this Privacy Policy (e.g., third party providers of goods and services, marketing and advertising companies and agencies, content publishers and retailers).Our site and messenger services are not intended for children, and We will not knowingly collect Personal Information from children. If We become aware that a subscriber is under the age of 13, We will remove their Personal Information from Our files.Our website or messenger may link to external sites that are not operated by Us. Please be aware that We have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.You are free to refuse our request for Your information, with the understanding that We may be unable to provide You with some of Your desired services. You are also free to opt-out of Our Services at any time.Your continued use of our website and messenger services will be regarded as acceptance of these Terms.If You have any questions about how We handle user data and Personal Information, feel free to contact us 24/7 at [email protected]
4. Refund Policy
Each Storyboards order is custom-made just for you, showcasing your personal photos and designs. As a result, we are unable to accept returns. However, we understand that sometimes things don’t go as planned, and that’s where our Happiness Guarantee comes in! Your Satisfaction is our priority.
If something isn’t quite right with your Storyboards order, we want to hear from you. Whether it’s a quality concern, shipping issue, or anything else, we’re here to help make it right.
How We Address Your Concerns
Here’s how we resolve issues under our Happiness Guarantee:
Quality Issues: If your Storyboards arrive damaged or defective, please send us a photo of the damaged item and we’ll replace the affected tiles at no additional cost.
Shipping Issues: If your order is lost or arrives later than expected, we’ll work with you to resolve the issue quickly.
Other Concerns: If you’re not fully satisfied with your Storyboards for any other reason, simply let us know at [email protected]. We’re committed to finding a solution that makes you happy.
5. VIP Club Membership
5.1. By choosing the VIP membership at checkout, you agree to enroll in our active VIP membership. This membership offers numerous benefits including special discounts on purchases, exclusive deals, reward points, and complimentary shipping and exchanges within the U.S. We provide a detailed breakdown of these benefits during the checkout process, which may be changed from time to time.
5.2. Subscription Billing: Your VIP Membership incurs a monthly charge of $29.99. This amount will be automatically deducted from your chosen payment method every month on your membership anniversary, with the first payment starting 24 hours after your initial opt-in at checkout.
5.3. Store Credits: The monthly charge is converted into store credits, instantly credited to your account You will receive a monthly email confirming the payment as well as your unique code in order to access the store credits. These credits can:
5.3.1. be used at any time for any product purchase
5.3.2. do not have an expiration date
5.3.3. are strictly for merchandise and cannot be redeemed for cash, except where mandated by law.
5.4. Opting Out of Monthly Charges
You have the option to “skip” a month and avoid the monthly charge by notifying us in writing before your monthly renewal date. Regardless of skipping the charge, you can shop freely anytime during that month.
5.5. Store Credit Refunds
Should you wish for a refund within 30 days* of receiving store credits, kindly reach out to us at [email protected]. After this 30-day window, in certain cases, we may extend the refund window. Requesting a store credit refund doesn’t cancel your VIP membership. You’ll remain a VIP Member until you decide to cancel.
*Our refund policy stipulates that membership fees are non-refundable once the customer has benefited from any aspect of the membership, including but not limited to access to services, discounts, cashback offers, welcome gifts or other membership privileges. We believe this policy ensures fairness to all members and helps sustain the quality of our services.
5.6. Cancellation
You can cancel your VIP membership anytime by emailing [email protected].
Once we receive your request, your membership will be terminated within a maximum of 7 days. We’ll always try to process cancellations as quickly as possible.
6. Disclaimers
The materials on StoryBoards’ website are provided on an ‘as is’ basis. StoryBoards makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.Further, StoryBoards does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
7. Limitations
In no event shall StoryBoards or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on StoryBoards’ website, even if StoryBoards or a StoryBoards authorized representative has been notified orally or in writing of the possibility of such damage.Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to You.
8. Accuracy of materials
The materials appearing on StoryBoards’ website could include technical, typographical, or photographic errors. StoryBoards does not warrant that any of the materials on its website are accurate, complete or current.StoryBoards may make changes to the materials contained on its website at any time without notice. However, StoryBoards does not make any commitment to update the materials.
9. Links
StoryBoards has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by StoryBoards of the site. Use of any such linked website is at Your own risk.
10. Modifications
StoryBoards may revise these Terms at any time without notice. By using this website You are agreeing to be bound by the then current version of these Terms.
11. Governing Law
These Terms and Your use of StoryBoards’ website are governed by and construed in accordance with the laws of the United States even if, under the rules relating to the conflict of laws which apply in the United States it could be held that another law governs.Exclusive jurisdiction with respect to any matter arising from or related to these Terms and Your use of StoryBoards’ website shall rest with the competent courts in the United States only.
