Frequently Asked Questions
How much do Storyboards cost?
We are currently running some fantastic 50% off deals! Check the home page for details.
What size are Storyboards?
Each photo tile is 8″x 8″ (20cm x 20cm) and 1/2″ (1cm) thick. They weigh less than 1/4 of a pound (<70g).
What are the Storyboards made of?
Storyboards are made of heavy-duty, lightweight, PVC foam core. This makes them durable and very light!
How do Storyboards stick to the wall?
Each of your Storyboards comes with four re-positionable, square adhesive patches. The adhesives allow you to attach and detach Storyboards up to five times without damaging the wall. No hammers or nails necessary (your thumbs will thank you).
Do the adhesives wear out?
Rarely. But if that happens, just email us at [email protected], and we’ll send you new ones free of charge.
What if I’m not happy with my order?
Our Storyboards guarantee is that if you’re unhappy in any way with your order, just let us know and we will give you a 100% refund. No questions asked, no return shipping needed.
Are my photos secure?
Absolutely. Your photos are securely stored using our server’s military-grade data security and are not shared with anyone.
Is my payment secure?
Yes. We process all payment details through Stripe, using the most stringent security certifications available in the online payment industry. Your payment details are never stored (and we never see them).
How much is shipping?
We offer FREE Shipping in the continental US. Shipping usually takes 5 days.
How long will it take to ship my boards?
As soon as we receive your order, we get to work creating your tiles. Most orders are shipped within 1 business day of order purchase. We ship using USPS. If you haven’t received your tiles within 7 days of your purchase, just shoot our friendly customer service reps an email at [email protected] and we’ll help sort you out!
How can I join the VIP program
Our VIP program is on an opt-in basis. The program is a monthly membership amount of $19.99, which entitles customers to 3 free boards every month. The cost for the 1st month is $1. Every month throughout the entire period you will receive a special coupon code for free ordering a set of tiles. You can gift this code to any family or anyone you choose. To cancel your VIP membership, please email us at [email protected] All codes are required to be used within 6 months of issue. If cancelled within 30 days, an amount of $19.99 will be charged.