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Frequently Asked Questions

How much do Storyboards cost?
We are currently running some fantastic 50% off deals! Check the home page for details.
What sizes are Storyboards?
Storyboards come in three distinct sizes: the classic 8"x8", and our newly introduced sizes, 12"x12" and 16"x16". Whether you're looking for the traditional or seeking something larger, there's a Storyboard size that fits your needs.
What are the Storyboards made of?
Storyboards are made of heavy-duty, lightweight, PVC foam core. This makes them durable and very light!
How do Storyboards stick to the wall?
Each of your Storyboards comes with four re-positionable, square adhesive patches. The adhesives allow you to attach and detach Storyboards up to five times without damaging the wall. No hammers or nails necessary (your thumbs will thank you).
Do the adhesives wear out?
Rarely. But if that happens, just email us at [email protected], and we’ll send you new ones free of charge.
What if I’m not happy with my order?
Our conditions for refund are as follows:

You may return items within 30 days of purchase for a full refund. Please ensure the product is in its original condition and packaging. Refunds will be issued to the original payment method used during the purchase upon receipt of the item/s in original packaging.

Items returned after 30 days of purchase will not be eligible for a cash refund, but can be exchanged for store credit. Store credit will be issued for the value of the returned item/s and can be used for future purchases.

To initiate a return, please contact our customer service team at [email protected] with your receipt or proof of purchase. It may be required to return the item/s.

Are my photos secure?
Absolutely. Your photos are securely stored using our server’s military-grade data security and are not shared with anyone.
Is my payment secure?
Yes. We process all payment details through Stripe, using the most stringent security certifications available in the online payment industry. Your payment details are never stored (and we never see them).
How much is shipping?
We offer FREE Shipping in the continental US. Shipping usually takes 5 days.
How long will it take to ship my boards?
As soon as we receive your order, we get to work creating your tiles. Most orders are shipped within 1 business day of order purchase. We ship using USPS. If you haven’t received your tiles within 7 days of your purchase, just shoot our friendly customer service reps an email at [email protected] and we’ll help sort you out!
How can I join Storyboards VIP?
Join our monthly membership for sweet deals on our sets and early access to our fresh monthly releases. Click here to learn more.
How do I apply my store credit?
If you're a VIP member and are accumulating store credit every month with your membership payments being directly deposited into your store credit balance, you will want to make sure to follow this easy flow to apply your store credit to your next order!

To activate your store credit, please be sure to first login to our VIP User Portal, then assemble your order, and you will see that your relevant store credit will be automatically applied at checkout.

Happy Shopping!

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